We have compiled a list of the questions we are most commonly asked by our clients, and published them along with their answers here. We hope this will help to answer some of the questions you might have.
Since ProtaStructure and ProtaDetails make use of latest graphical visualization techniques, a dedicated graphics card supporting OpenGL and DirectX is recommended for better performance.
Our software can run both on 32 and 64 bit versions of Windows Vista, 7 and 8. At least 1GB free disk space and 4GB RAM is needed. A CPU with multi-core support is also recommended, for example an I5 or I7 processor.
A screen resolution of 1280x720 pixels and higher is required. We recommend an HD screen (1920x1080) for the best user experience.
Yes, ProtaStructure and ProtaDetails are separate products although every license of ProtaStructure comes together with a license of ProtaDetails when acquired as ProtaStructure Suite Enterprise or ProtaStructure Suite Professional
Yes, all clients who are currently subscribed to maintenance receive support directly from Prota’s professional support team. Please click here to subscribe and connect to our support services.
Prota’s licensing systems support a range of licensing options from standalone softlocks, standalone hardlocks (with dongles) and local and wide area network configurations. Please speak to us about your licensing needs by contacting us here.