{"id":1297,"date":"2026-04-27T12:06:38","date_gmt":"2026-04-27T12:06:38","guid":{"rendered":"https:\/\/protasoftware.com\/es\/soporte\/manuales-tecnicos\/guia-del-usuario-final-de-soporte-tecnico-y-mantenimiento\/"},"modified":"2026-04-27T12:06:38","modified_gmt":"2026-04-27T12:06:38","slug":"guia-del-usuario-final-de-soporte-tecnico-y-mantenimiento","status":"publish","type":"wiki","link":"https:\/\/protasoftware.com\/es\/soporte\/manuales-tecnicos\/guia-del-usuario-final-de-soporte-tecnico-y-mantenimiento\/","title":{"rendered":"Gu\u00eda del Usuario Final de Soporte T\u00e9cnico y Mantenimiento"},"content":{"rendered":"
\n
Nos complace darle la bienvenida como cliente del Plan de Mantenimiento de Prota.<\/div>\n
Nuestra prioridad principal es ofrecer a nuestros clientes una excelente experiencia posventa y servicios de soporte t\u00e9cnico. Puede tener la seguridad de que nos esforzaremos por brindar el servicio de soporte m\u00e1s eficiente posible.<\/div>\n
<\/p>\n
Prota brindar\u00e1 soporte t\u00e9cnico de lunes a viernes en horario de oficina (excluyendo d\u00edas festivos). Puede contactar a los ingenieros de soporte t\u00e9cnico de Prota en la ubicaci\u00f3n m\u00e1s cercana a usted. Consulte la siguiente tabla para conocer las zonas horarias y ubicaciones:<\/div>\n
<\/div>\n
\n\n\n\n\n\n\n\n
\n
 Ubicaci\u00f3n<\/b><\/div>\n<\/td>\n
\n
 Correo electr\u00f3nico<\/b><\/div>\n<\/td>\n
\n
  N\u00famero de contacto <\/b><\/div>\n<\/td>\n
\n
  Horario de atenci\u00f3n<\/b><\/div>\n<\/td>\n<\/tr>\n
\n
 Malasia<\/div>\n<\/td>\n
\n\n
  +60 3 2276 3355<\/span><\/div>\n<\/td>\n
\n
  9 a. m. a 5 p. m. <\/span><\/span><\/span><\/span>GMT+8<\/span><\/span><\/span><\/span>, Lunes a viernes<\/span><\/span><\/span><\/span><\/span><\/div>\n<\/td>\n<\/tr>\n
\n
 Singapur<\/div>\n<\/td>\n
\n\n
  <\/span><\/span><\/span><\/span>+65 6818 576<\/span><\/span><\/span><\/span>6<\/span><\/span><\/span><\/span><\/div>\n<\/td>\n
\n
  <\/span><\/span><\/span><\/span>9 a. m. a 5 p. m. <\/span><\/span><\/span><\/span><\/span>GMT+8<\/span><\/span>,<\/span>  Lunes a viernes<\/span><\/div>\n<\/td>\n<\/tr>\n
\n
 Tailandia <\/div>\n<\/td>\n
\n\n
  +66 0 2744 9045<\/span><\/div>\n<\/td>\n
\n
  9 a. m. a 5 p. m. <\/span><\/span><\/span>GMT+7<\/span><\/span>,<\/span> Lunes a viernes<\/span><\/div>\n<\/td>\n<\/tr>\n
\n
 Otro <\/div>\n<\/td>\n
\n\n
<\/div>\n<\/td>\n
\n
  9 a. m. a 5 p. m. <\/span><\/span><\/span>GMT+3<\/span><\/span>,<\/span> Lunes a viernes<\/span><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

<\/span><\/div>\n<\/div>\n

<\/div>\n
Encontrar\u00e1 adjunto el documento Soporte T\u00e9cnico y Mantenimiento – Gu\u00eda del usuario final <\/b>.<\/div>\n","protected":false},"excerpt":{"rendered":"

Nos complace darle la bienvenida como cliente del Plan de Mantenimiento de Prota. Nuestra prioridad principal es ofrecer a nuestros clientes una excelente experiencia posventa…<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_whitepaper_youtube_videos":"","_whitepaper_youtube_url":"","_whitepaper_youtube_thumbnail":"","footnotes":""},"categories":[29],"whitepaper_topic":[],"whitepaper_product":[],"whitepaper_type":[],"class_list":["post-1297","wiki","type-wiki","status-publish","hentry","category-end-user-guides"],"yoast_head":"\nGu\u00eda del Usuario Final de Soporte T\u00e9cnico y Mantenimiento - Protasoftware ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/protasoftware.com\/es\/soporte\/manuales-tecnicos\/guia-del-usuario-final-de-soporte-tecnico-y-mantenimiento\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Protasoftware ES\" \/>\n<meta property=\"og:description\" content=\"Nos complace darle la bienvenida como cliente del Plan de Mantenimiento de Prota. 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