{"id":1380,"date":"2026-04-27T12:30:46","date_gmt":"2026-04-27T12:30:46","guid":{"rendered":"https:\/\/protasoftware.com\/es\/soporte\/manuales-tecnicos\/problema-comun-de-instalacion-de-protastructure\/"},"modified":"2026-04-27T12:30:46","modified_gmt":"2026-04-27T12:30:46","slug":"problema-comun-de-instalacion-de-protastructure","status":"publish","type":"wiki","link":"https:\/\/protasoftware.com\/es\/soporte\/manuales-tecnicos\/problema-comun-de-instalacion-de-protastructure\/","title":{"rendered":"Problema com\u00fan de instalaci\u00f3n de ProtaStructure"},"content":{"rendered":"<div><span style=\"margin: 10px 0px;position: relative;padding: 10px 10px 10px 40px\" class=\"KB_New_Editor_Highlights\"><img decoding=\"async\" src=\"https:\/\/protasoftware.com\/wp-content\/uploads\/2026\/04\/prota-doc-404a8e6c3d222742c66e474e2bcb8316.png\" data-type=\"non-resize\" style=\"position: absolute;left: 12px;top: 14px;width: 15px;max-width: 100%\" data-image=\"contentStyle\" alt=\"Notas\"><\/p>\n<div><span class=\"colour\">Antes de instalar ProtaStructure, aseg\u00farese de que su computadora cumpla con la especificaci\u00f3n <b>m\u00ednima<\/b> indicada en este art\u00edculo :&nbsp;&nbsp;<a href=\"https:\/\/support.protasoftware.com\/portal\/en\/kb\/articles\/hardware-system-requirements-for-protastructure-suite\" target=\"_blank\" rel=\"noopener noreferrer\">Requisitos de Hardware &amp; Sistema para ProtaStructure Suite<\/a><br \/><\/span><\/div>\n<div><span>Para que ProtaStructure funcione de manera \u00f3ptima y eficaz, recomendamos ampliamente apuntar a la especificaci\u00f3n <b>recomendada<\/b> m\u00e1s alta.&nbsp;<\/span><\/div>\n<p><\/span><\/div>\n<h2 class=\"toc_anchors\" id=\"Common_Problem_1__Installation_fails_to_complete_with_message_There_is_an_error_during_the_Windows_feature_configuration_process_Your_original_configuration_will_be_restored\"><span class=\"colour\">Problema com\u00fan 1 :&nbsp; La instalaci\u00f3n no se completa y aparece el mensaje &quot;Se produjo un error durante el proceso de configuraci\u00f3n de las funciones de Windows. Se restaurar\u00e1 su configuraci\u00f3n original&quot;<\/span><br \/><\/h2>\n<div><span class=\"colour\">Aseg\u00farese de realizar lo siguiente :&nbsp;<\/span><span class=\"colour\"><br \/><\/span><\/div>\n<div><span class=\"colour\">1.&nbsp; &nbsp;El sistema Windows est\u00e1 actualizado.&nbsp; Solo se admiten Windows 10 &amp; 11. <b>Windows 7 no es compatible<\/b>.&nbsp;&nbsp;<\/span><span class=\"colour\"><br \/><\/span><\/div>\n<ol>\n<li style=\"list-style-type: square\"><span><span class=\"colour\">Consulte el sitio web de Microsoft sobre c\u00f3mo actualizar su Windows <\/span>:&nbsp; &nbsp;<\/span><a target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/windows\/get-the-latest-windows-update-7d20e88c-0568-483a-37bc-c3885390d212#:~:text=To%20check%20for%20updates%2C%20select,can%20choose%20to%20install%20them.&amp;text=If%20you%20run%20into%20problems,at%20Troubleshoot%20problems%20updating%20Windows.\" rel=\"noopener noreferrer\">Obtenga la \u00faltima actualizaci\u00f3n de Windows<\/a><\/li>\n<\/ol>\n<div><span class=\"colour\">2.&nbsp; &nbsp;Debe instalar usando una cuenta de administrador.<\/span><\/div>\n<div>\n<ol>\n<li style=\"list-style-type: square\"><span class=\"colour\">Consulte el sitio web de Microsoft <\/span>:&nbsp; &nbsp;<a target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/windows\/how-do-i-log-on-as-an-administrator-63267a09-9926-991a-1c77-d203160c8563#:~:text=An%20administrator%20is%20someone%20who,changes%20to%20other%20user%20accounts.\" rel=\"noopener noreferrer\">\u00bfC\u00f3mo inicio sesi\u00f3n como administrador?<\/a><\/li>\n<\/ol>\n<\/div>\n<div><span class=\"colour\">3.&nbsp; &nbsp;Detenga todos los programas antivirus y antimalware de terceros&nbsp;<br \/><\/span><\/div>\n<ol>\n<li style=\"list-style-type: square\"><span class=\"colour\">Algunos de los programas antivirus o antimalware m\u00e1s agresivos interfieren con la instalaci\u00f3n, por ejemplo Avast, Avira, AVG<br \/><\/span><\/li>\n<li style=\"list-style-type: square\"><span><span class=\"highlight\"><span class=\"colour\">Generalmente,&nbsp;<\/span><\/span><\/span><b><span class=\"highlight\"><span class=\"colour\">Microsoft Defender Antivirus<\/span><\/span><\/b><span><span class=\"highlight\"><span class=\"colour\">&nbsp;es suficiente para proteger el dispositivo &#8211; es gratuito y viene incluido con Windows.&nbsp;<\/span><\/span><\/span><\/li>\n<\/ol>\n<h2 id=\"Common_Problem_2__dll_failed_to_register_HERSULT_-2147024770_Contact_your_support_personnel\" class=\"toc_anchors\"><span class=\"colour\">Problema com\u00fan 2 : &quot;No se pudo registrar el archivo .dll. HERSULT -2147024770. Comun\u00edquese con su personal de soporte.&quot;<br \/><\/span><\/h2>\n<div><span class=\"colour\">Este problema ocurre cuando el&nbsp;Microsoft Visual C++ Redistributable del dispositivo no se instal\u00f3 correctamente, o fue da\u00f1ado o eliminado por un programa antivirus.<\/span><\/div>\n<div><\/div>\n<div>\n<div><img decoding=\"async\" style=\"padding: 0px;max-width: 100%\" src=\"https:\/\/protasoftware.com\/wp-content\/uploads\/2026\/04\/prota-doc-82c80c208f0c898ae9c6ff76662133d9.png\"><\/div>\n<div>\n<div>\n<h3 class=\"toc_anchors\" id=\"Solution\"><span class=\"colour\">Soluci\u00f3n<\/span><br \/><\/h3>\n<div><span class=\"colour\">Para resolver este problema, instale los paquetes m\u00e1s recientes de&nbsp;Microsoft Visual C++ Redistributable mediante el enlace oficial de descarga de Microsoft :&nbsp;<\/span><a target=\"_blank\" href=\"https:\/\/docs.microsoft.com\/en-us\/cpp\/windows\/latest-supported-vc-redist?view=msvc-170\" rel=\"noopener noreferrer\">Descargas m\u00e1s recientes compatibles de Microsoft Visual C++ Redistributable<\/a><\/div>\n<\/div>\n<div><span class=\"colour\">Seleccione y descargue la opci\u00f3n que coincida con la especificaci\u00f3n de su dispositivo. (Por ejemplo, &quot;X64&quot; (sistema de 64 bits) es la arquitectura m\u00e1s com\u00fan utilizada actualmente en los dispositivos con Windows.)<\/span><\/div>\n<div><\/div>\n<div><img decoding=\"async\" data-zdeskdocselectedclass=\"\" class=\"docsimage\" data-zdeskdocid=\"img_9887700831604351\" style=\"padding: 0px;max-width: 100%;width: 667px;height: auto\" src=\"https:\/\/protasoftware.com\/wp-content\/uploads\/2026\/04\/prota-doc-361738ed42205c6838736f6758f3d14f.png\"><\/div>\n<\/div>\n<\/div>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Antes de instalar ProtaStructure, aseg\u00farese de que su computadora cumpla con la especificaci\u00f3n m\u00ednima indicada en este art\u00edculo :&nbsp;&nbsp;Requisitos de Hardware &amp; Sistema para ProtaStructure&hellip;<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_whitepaper_youtube_videos":"","_whitepaper_youtube_url":"","_whitepaper_youtube_thumbnail":"","footnotes":""},"categories":[30],"whitepaper_topic":[],"whitepaper_product":[],"whitepaper_type":[],"class_list":["post-1380","wiki","type-wiki","status-publish","hentry","category-frequently-asked-questions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Problema com\u00fan de instalaci\u00f3n de ProtaStructure - Protasoftware ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/protasoftware.com\/es\/soporte\/manuales-tecnicos\/problema-comun-de-instalacion-de-protastructure\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Protasoftware ES\" \/>\n<meta property=\"og:description\" content=\"Antes de instalar ProtaStructure, aseg\u00farese de que su computadora cumpla con la especificaci\u00f3n m\u00ednima indicada en este art\u00edculo :&nbsp;&nbsp;Requisitos de Hardware &amp; 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