{"id":2216,"date":"2026-04-27T12:30:46","date_gmt":"2026-04-27T12:30:46","guid":{"rendered":"https:\/\/protasoftware.com\/fr\/wiki\/probleme-courant-d-installation-de-protastructure\/"},"modified":"2026-04-27T12:30:46","modified_gmt":"2026-04-27T12:30:46","slug":"probleme-courant-d-installation-de-protastructure","status":"publish","type":"wiki","link":"https:\/\/protasoftware.com\/fr\/support\/manuels-techniques\/probleme-courant-d-installation-de-protastructure\/","title":{"rendered":"Probl\u00e8me courant d&rsquo;installation de ProtaStructure"},"content":{"rendered":"<div><span style=\"margin: 10px 0px;position: relative;padding: 10px 10px 10px 40px\" class=\"KB_New_Editor_Highlights\"><img decoding=\"async\" src=\"https:\/\/protasoftware.com\/wp-content\/uploads\/2026\/04\/prota-doc-404a8e6c3d222742c66e474e2bcb8316.png\" data-type=\"non-resize\" style=\"position: absolute;left: 12px;top: 14px;width: 15px;max-width: 100%\" data-image=\"contentStyle\" alt=\"Notes\"><\/p>\n<div><span class=\"colour\">Avant d&rsquo;installer ProtaStructure, v\u00e9rifiez que votre ordinateur respecte la configuration <b>minimale<\/b> indiqu\u00e9e dans cet article :&nbsp;&nbsp;<a href=\"https:\/\/support.protasoftware.com\/portal\/en\/kb\/articles\/hardware-system-requirements-for-protastructure-suite\" target=\"_blank\" rel=\"noopener noreferrer\">Configuration mat\u00e9rielle et syst\u00e8me requise pour ProtaStructure Suite<\/a><br \/><\/span><\/div>\n<div><span>Pour que ProtaStructure fonctionne de mani\u00e8re optimale, nous vous recommandons vivement de viser la configuration <b>recommand\u00e9e<\/b>, plus \u00e9lev\u00e9e.&nbsp;<\/span><\/div>\n<p><\/span><\/div>\n<h2 class=\"toc_anchors\" id=\"Common_Problem_1__Installation_fails_to_complete_with_message_There_is_an_error_during_the_Windows_feature_configuration_process_Your_original_configuration_will_be_restored\"><span class=\"colour\">Probl\u00e8me courant 1 :&nbsp; L&rsquo;installation ne se termine pas et affiche le message &quot;There is an error during the Windows feature configuration process. Your original configuration will be restored&quot;<\/span><br \/><\/h2>\n<div><span class=\"colour\">V\u00e9rifiez et effectuez les points suivants :&nbsp;<\/span><span class=\"colour\"><br \/><\/span><\/div>\n<div><span class=\"colour\">1.&nbsp; &nbsp;Le syst\u00e8me Windows est \u00e0 jour.&nbsp; Seuls Windows 10 et 11 sont pris en charge. <b>Windows 7 n&rsquo;est pas pris en charge<\/b>.&nbsp;&nbsp;<\/span><span class=\"colour\"><br \/><\/span><\/div>\n<ol>\n<li style=\"list-style-type: square\"><span><span class=\"colour\">Consultez le site de Microsoft pour savoir comment mettre \u00e0 jour Windows <\/span>:&nbsp; &nbsp;<\/span><a target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/windows\/get-the-latest-windows-update-7d20e88c-0568-483a-37bc-c3885390d212#:~:text=To%20check%20for%20updates%2C%20select,can%20choose%20to%20install%20them.&amp;text=If%20you%20run%20into%20problems,at%20Troubleshoot%20problems%20updating%20Windows.\" rel=\"noopener noreferrer\">Obtenir la derni\u00e8re mise \u00e0 jour de Windows<\/a><\/li>\n<\/ol>\n<div><span class=\"colour\">2.&nbsp; &nbsp;Vous devez installer le logiciel avec un compte Administrateur.<\/span><\/div>\n<div>\n<ol>\n<li style=\"list-style-type: square\"><span class=\"colour\">Consultez le site de Microsoft <\/span>:&nbsp; &nbsp;<a target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/windows\/how-do-i-log-on-as-an-administrator-63267a09-9926-991a-1c77-d203160c8563#:~:text=An%20administrator%20is%20someone%20who,changes%20to%20other%20user%20accounts.\" rel=\"noopener noreferrer\">Comment ouvrir une session en tant qu&rsquo;administrateur ?<\/a><\/li>\n<\/ol>\n<\/div>\n<div><span class=\"colour\">3.&nbsp; &nbsp;Arr\u00eatez tous les programmes antivirus et antimalware tiers&nbsp;<br \/><\/span><\/div>\n<ol>\n<li style=\"list-style-type: square\"><span class=\"colour\">Certains antivirus ou antimalware trop agressifs perturbent l&rsquo;installation, comme Avast, Avira ou AVG<br \/><\/span><\/li>\n<li style=\"list-style-type: square\"><span><span class=\"highlight\"><span class=\"colour\">En g\u00e9n\u00e9ral,&nbsp;<\/span><\/span><\/span><b><span class=\"highlight\"><span class=\"colour\">Microsoft Defender Antivirus<\/span><\/span><\/b><span><span class=\"highlight\"><span class=\"colour\">&nbsp;suffit pour prot\u00e9ger l&rsquo;appareil. Il est gratuit et fourni avec Windows.&nbsp;<\/span><\/span><\/span><\/li>\n<\/ol>\n<h2 id=\"Common_Problem_2__dll_failed_to_register_HERSULT_-2147024770_Contact_your_support_personnel\" class=\"toc_anchors\"><span class=\"colour\">Probl\u00e8me courant 2 : &quot;.dll failed to register. HERSULT -2147024770. Contact your support personnel.&quot;<br \/><\/span><\/h2>\n<div><span class=\"colour\">Ce probl\u00e8me survient lorsque Microsoft Visual C++ Redistributable n&rsquo;est pas correctement install\u00e9 sur l&rsquo;appareil, ou lorsqu&rsquo;un antivirus l&rsquo;a endommag\u00e9 ou supprim\u00e9.<\/span><\/div>\n<div><\/div>\n<div>\n<div><img decoding=\"async\" style=\"padding: 0px;max-width: 100%\" src=\"https:\/\/protasoftware.com\/wp-content\/uploads\/2026\/04\/prota-doc-82c80c208f0c898ae9c6ff76662133d9.png\"><\/div>\n<div>\n<div>\n<h3 class=\"toc_anchors\" id=\"Solution\"><span class=\"colour\">Solution<\/span><br \/><\/h3>\n<div><span class=\"colour\">Pour r\u00e9soudre ce probl\u00e8me, installez les derniers packages Microsoft Visual C++ Redistributable depuis le lien de t\u00e9l\u00e9chargement officiel de Microsoft :&nbsp;<\/span><a target=\"_blank\" href=\"https:\/\/docs.microsoft.com\/en-us\/cpp\/windows\/latest-supported-vc-redist?view=msvc-170\" rel=\"noopener noreferrer\">T\u00e9l\u00e9chargements des derniers Microsoft Visual C++ Redistributable pris en charge<\/a><\/div>\n<\/div>\n<div><span class=\"colour\">S\u00e9lectionnez et t\u00e9l\u00e9chargez la version qui correspond \u00e0 votre appareil (par exemple, &quot;X64&quot; (syst\u00e8me 64 bits) est l&rsquo;architecture la plus courante sur les appareils Windows aujourd&rsquo;hui).<\/span><\/div>\n<div><\/div>\n<div><img decoding=\"async\" data-zdeskdocselectedclass=\"\" class=\"docsimage\" data-zdeskdocid=\"img_9887700831604351\" style=\"padding: 0px;max-width: 100%;width: 667px;height: auto\" src=\"https:\/\/protasoftware.com\/wp-content\/uploads\/2026\/04\/prota-doc-361738ed42205c6838736f6758f3d14f.png\"><\/div>\n<\/div>\n<\/div>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Avant d&rsquo;installer ProtaStructure, v\u00e9rifiez que votre ordinateur respecte la configuration minimale indiqu\u00e9e dans cet article :&nbsp;&nbsp;Configuration mat\u00e9rielle et syst\u00e8me requise pour ProtaStructure Suite Pour que&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_whitepaper_youtube_videos":"","_whitepaper_youtube_url":"","_whitepaper_youtube_thumbnail":"","footnotes":""},"categories":[23],"whitepaper_topic":[],"whitepaper_product":[],"whitepaper_type":[],"class_list":["post-2216","wiki","type-wiki","status-publish","hentry","category-frequently-asked-questions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - 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