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News March 18, 2020

Technical Support and Remote Usage of ProtaStructure during Covid 19 Pandemic

Dear Prota Users,

At Prota , we are committed to supporting your business through the challenges posed by the **COVID-19 pandemic**. We understand that restrictions on movement and remote working may disrupt your operations. During this time, we aim to provide uninterrupted access to **Prota COVID-19 support** and services, ensuring business continuity for all users.

Prota COVID-19 Support: Fully Operational

Our dedicated team of experienced professionals remains available to assist with your technical queries and provide guidance on maximizing the use of Prota solutions. You can reach us anytime via email at [email protected] for prompt and reliable support. Rest assured, we are here to help you navigate this period smoothly.

Cloud-Based Licensing for ProtaStructure 2019 Users

Our cloud-based licensing platform offers flexibility for remote access, enabling your team to work from home without disruptions. Here’s how it works:

  • Installation: Install ProtaStructure 2019 on any machine using the unlock code provided with your original release. Activation requires an active internet connection.
  • License Allocation: If all licenses are currently in use, another user must return their license to the cloud server before you can access it. This ensures that licenses are shared efficiently within your team.

Prota COVID-19 Support: Simplified License Management

Managing your licenses remotely has never been easier. Here’s what you need to know:

  • You can return a license to the cloud server while online, allowing others in your team to use it immediately, regardless of their location.
  • The process can be set to occur automatically when you close the software or can be done manually as needed. For step-by-step instructions, watch this short video and YouTube Channel

Prota’s Commitment to Business Continuity

At Prota, we prioritize business continuity while ensuring your health and safety remain our top concern. With our Prota COVID-19 support, we aim to help you maintain productivity during these uncertain times. Our tools and services are designed to adapt to your needs, no matter where you are working.

Stay Connected and Informed

We encourage you to reach out if you have questions or need further assistance with Prota COVID-19 support. Our team is ready to help you through this challenging period. For more updates, visit our website or email us directly at [email protected].
Stay safe and kind regards,
Your Prota Support Team